Harrogate
leisure & wellness centre

HARROGATE LEISURE & WELLNESS CENTRE

Frequently Asked Questions

Please find below a selection of frequently asked questions. For any other queries please email us at hello@brimhamsactive.co.uk

General
Bookings & membership
gym
classes
swimming
swimming lessons

General:

Swimming:

Mon-Thu 6.30am-9pm

Fri- 6.30am-8pm

Sat/Sun- 6.30am-7pm

 

Gym:

Monday-Thursday 6.15am-9.30pm

Friday 6.15am-7.30pm

Saturday-Sunday 6.15am-6.30pm

The timetables for the pool, group exercise and gym will be released at the beginning of August. You can find information and all our timetables here

We have a newly refurbished café area located in the entrance space. Our café is open to all, whether that be after a workout to refuel or to meet with friends and grab a coffee.

£1 coin or a locker token can be used in all our lockers.

Yes, day passes can be purchased on site for £14.50. The day pass will give you access to all our wonderful facilities, including the pool, sauna and gym space.

We have a purpose built training room available for booking. To enquire, please email hello@brimhamsactive.co.uk

Yes. The Harrogate Leisure and Wellness Centre will have accessible parking space and EV charge points. The building itself is fully accessible ensuring all customers can make use of our facilities.

We welcome all ages to the Harrogate Leisure and Wellness Centre. Membership options start from the age of 12.

Completely free!

We have a variety of party packages across Brimhams Active venues. For more information on what is on offer please visit our website here

To book at party please contact: Hello@BrimhamsActive.co.uk

Bookings and membership:

All of our membership details can be found here

Or you can join now!

Visit our Harrogate page for more information on offers.

Junior members can access our gym without booking, simply turn up and enjoy. All group exercise classes will need to be booked in advance as these can fill up quickly.

All members will be given a membership card upon joining. This will give you access to the facilities within your membership choice.

Absolutely, we would love to show you around! You can join us for a tour of the newly refurbished Harrogate Leisure and Wellness Centre by emailing hello@brimhamsactive.co.uk

Of course. We have a whole host of support available to you, whether that be through our dedicated wellness coaches or more specialist support from a GP referral coach, all of which have training in long term health conditions and injury management. To find out more or speak to one of our wellness experts please contact hello@brimhasmactive.co.uk who can direct you to the most appropriate person. Our dedicated health and wellbeing team would be happy to support you through your journey and provide the best possible programme to help you achieve your goals safely and effectively.

Our classes book up quickly. The easiest way to book classes is through our app. You can always call our centres or drop in to a facility to book a class if you would prefer. Bookings can also be made through our website here

Absolutely. All of our facilities and activities are available to access without a membership.

All of our membership products are district wide, excluding the community membership with is available for the wellbeing hubs only.

If you are a returning member then you can access one of our membership offers designed just for you. Your membership will not be automatically restarted. To find out more about our offers please visit our memberships page here

Aquafit is a benefit for our all-inclusive members, alongside all other group exercise classes. For more details on what is included in the Swim Only membership please visit our memberships page here

If you pay by direct debit then you can come and go as you wish, there are no contracts or joining fees with this membership.

For advise from our expert referral team please call 01423 556106 or email health@brimhamsactive.co.uk

Direct debits are taken on the 1st of every month, or as close to if the 1st falls on a weekend.

Gym:

Our induction process starts from the moment you join as a member. We are delighted to share our Welcome to Wellness induction process with our communities. You will be sent an email following successful joining of a membership, this will contain a link to some questionnaires designed to understand your habits and motivations. Once our dedicated wellness team have this information we will be able to offer you the most appropriate tailored service to meet your needs.

Details of all our memberships can be found with our age accessibility statement here

Classes:

An all-inclusive membership will give access to all classes and facilities. Join today!

Classes can be booked online here or via our Brimhams Active App. Alternatively you can call one of our reception team or visit a site to make a booking.

Absolutely. All of our activities and facilities can be accessed without a membership and can be paid for on a pay as you go basis.

Classes can be booked online here or via our Brimhams Active App. Alternatively you can call one of our reception team or visit a site to make a booking.

We have classes for all ability levels which can be found in the details of each class here

This will depend on the class you are planning to attend. Information on what you should bring can be found here

Good boost is a therapeutic aquatic activity that is accessible, affordable and individual. More information can be found here

Swimming:

General swims are for everyone to attend. The pool will be open for all abilities and ages during these times.

Lane swimming gives swimmers a dedicated space to swim in the pool. Lane ropes will separate the pool and will allow you to access the most appropriate swimming space for your ability.

Most of our activities and sessions are bookable online or through the Brimhams Active App. For more details or to make a booking click here

Harrogate Leisure and Wellness Centre has two spectator areas, both looking directly on to the poolside. You can view the swimming pool from the dedicated spectator area, clearly signposted or while grabbing a drink in our new café area.

Swimming aids can be purchased in all of our facilities. Zoggs are our brand partner and offer a wide range of swimming costumes, armbands and toys should you wish to purchase. Please speak to our lovely reception team on site for more information.

Swimming Lessons:

Paying for swimming lessons is easy. You can either set up a monthly direct debit for both swimming and diving lessons or alternatively pay per term. Our best value for money offer is through a direct debit payment.

You can track your child’s progress weekly through our swimming lesson home portal. You can also use the home portal to move classes when it’s time to move up to the next stage. Once you have registered for swimming lessons you will receive instructions on how to access the home portal.

Our swimming lessons follow the Swim England learn to swim framework. Preschool discovery ducklings and ducklings provide a great introduction to the pool and build water confidence ready for swimmers to progress to learn to swim stages 1 to 7 where children become competent and confident swimmers.

Details of our swimming lesson prices can be found here

You can add your details to our waiting list here and a member of the team will be in touch as soon as we have availability for you.

As part of the refurbishment of Harrogate Leisure and Wellness Centre, the diving boards have all been replaced and we are really excited to offer a new Learn to Dive programme. These sessions will be restarting this summer when Harrogate Leisure and Wellness Centre reopens. To book your place or find our more information please email hello@brimhamsactive.co.uk

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